Business Loyalty Services

One of the primary objectives of any loyalty program is to change customer behavior. Quantifying the behavior change due to a program is therefore critically important. There are different methodologies that can be used to measure behavior change, depending on the type and quantity of data available.

Loyalty Program Design South Africa

Program Design & Strategy

Program design and strategy, and execution (including partner selection on-boarding)

Loyalty Business Case Development South Africa

Business Case Development

We create a complete business case development plan for your specific requirements.

Loyalty Program Design South Africa

Performance Tracking

Performance tracking – behavior change the program is generating

Loyalty Program Personalisation South Africa


Targeted marketing services – automated matching of customers to offers to drive desired behavior

Loyalty Program Management South Africa

Campaign Management

Campaign management – campaign design, identifying leads, tracking performance etc

Loyalty Program Intelligence South Africa

Business Intelligence

Online dashboards and reporting on performance (including forecasting & tracking to the business case)

GoRhino Business Loyalty Programs in South Africa

The financial success of a loyalty programme relies on the incremental profit due to change in customer behavior. Quantifying this behaviour change using different statistical techniques allows programme managers to understand which aspects of the programme are effective and allows them to intervene when it isn’t running optimally

Lifestyle Benefits

GoRhino operates its own in-house call centre, as well as a VIP travel and concierge desk at our head office in Durban, Kwa-Zulu Natal.

We anchor in and complement all of the above services with:

  • Bespoke Mobile Apps
  • Customer Relationship Management
  • Case Management
  • Customer Care Lines
  • Marketing & Advertising
  • Social Media Strategy
  • Electronic Newsletters
  • SMS Campaigns
  • Staff Training Manuals
  • 24/7/365 – Access to our Loyalty Management Team
  • Tailored Reporting
  • Event Planning

Business Loyalty Product & Service Categories

We offer a whole range of loyalty products and services to businesses in South Africa. We have partnered with many different specialists in different industries over the last 12 years. Below is a list of some of the product and service categories we can offer you.

  • Emergency Roadside Assistance (Standard, LDV & HCV)
  • Motorcycle Roadside Assist
  • Emergency Bicycle Roadside Assistance
  • Map & Direction Assist
  • Home And Convenience Drive
  • Panic SOS System
  • Medical Assist Access
  • Emergency Medical Services
  • Trauma Assist
  • Estate Plan
  • Home/Office Assistance
  • On The House
  • Handyman Assist
  • Why Use A Broker
  • Crime & Security Assist
  • Bail Protect
  • License Expert
  • Fines Expert
  • Accident Expert
  • Funeral Assist
  • Legal Assist, Advice And Access
  • Tax And Financial Assist
  • Access To Debt Counseling
  • Data Protect
  • Tutor Line
  • Pet Assist
  • Disability Assist
  • Tyre & Rim
  • Scratch & Dent
  • Private Labelled Loyalty Solutions
  • Digital Loyalty Platforms
  • Value added products
  • Employee Wellness programs
  • VIP concierge desk
  • CRM Management
  • Program Design & Strategy
  • Business Case Development
  • Performance Tracking
  • Personalisation
  • Campaign Management

Digital Loyalty Programs South Africa

Digital Business Loyalty Platforms

A digital business loyalty program that delights customers
and increases repeat business

Increasing Profits and Enjoyment with Value-Added Products.

Employee Wellness Programs

When you have healthy employees, your company reaps the benefits.

White Labelled App Development

Mobile apps are a huge value-offer to add to your store, we can assist.

VIP Concierge Desk

There are numerous independent personal concierge companies that we provide.

CRM Management

CRM system examples include marketing, sales, customer service, and support systems

GoRhino Loyalty Specialists South Africa

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